We collect various types of information to provide and improve our services. This includes personal details (such as name, email, phone number), and technical data (like IP address, device information, browser type, and usage logs).
Your information is used for identity verification, secure transaction processing, customer support, fraud prevention, and compliance with legal obligations. We may also use your data to communicate service updates, promotional offers (with your consent), or perform analytics to improve user experience.
We implement stringent technical and organizational security measures including encryption, firewalls, secure access controls, and regular audits to protect your data against unauthorized access, misuse, or loss.
We do not sell or rent your personal information. We only share data with trusted third parties such as payment gateways, regulatory bodies, legal authorities, or service providers—strictly for fulfilling legal or operational purposes, and always under confidentiality agreements.
Cookies and similar technologies are used to remember user preferences, improve website performance, and personalize your experience. You may control cookie behavior through your browser settings. Disabling cookies may impact some functionality of the platform.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal, regulatory, or operational requirements. If your account remains inactive for more than 90 days, we may delete or anonymize your personal data as per internal retention policies. You may also request deletion at any time.
You have the right to access, update, delete, or restrict the use of your personal data stored with us. To request data deletion or account closure, simply email us at aman@theimperative.in. Upon receiving such a request, we will process and permanently delete your data within 7 working days unless otherwise legally obligated to retain it.
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will promptly delete it from our systems.
If you are located outside India and choose to provide information to us, please note that your data will be transferred to, stored, and processed in India. We take all reasonable measures to ensure your data is treated securely and in accordance with this Privacy Policy.
We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. We encourage users to review this page regularly. Your continued use of the service constitutes acceptance of the revised policy.
If you have questions, concerns, or complaints about this Privacy Policy or your data, please contact our Data Protection Officer at aman@theimperative.in. We respond to all requests within a reasonable timeframe.
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